Privacy Policy for Gharseva Solution

Last Updated: 03 Jun, 2026

Welcome to Gharseva Solution. We are committed to providing the best home services while protecting your privacy. This policy explains how we handle your data when you use our mobile application and website.

1. Information We Collect

To provide professional home services (Cleaning, Plumbing, Electrician, etc.), we collect:

• Personal Details: Name, phone number, and email address for registration.
• Location Data: To find the nearest service provider to your home.
• Media Access: Camera and Storage access to allow you to upload photos of the required service/task.

2. Use of Permissions

Our app requests the following permissions for specific reasons:

• Location: To track service delivery and provide accurate arrival times.
• Camera/Microphone: To allow communication between the user and the service professional.
• Storage: To save invoices and service reports on your device.

3. Service Providers

We may share your contact details and address with our verified service professionals so they can reach your location and perform the job.

4. Data Security

We use industry-standard encryption to protect your data. However, no method of transmission over the internet is 100% secure.

5. Data Retention Policy

We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. If your account remains inactive for a period of 24 months, we will securely delete your personal data from our systems, unless legal obligations require us to keep it longer.

6. Data Deletion & User Rights

Users have the right to request the deletion of their data at any time. You can request data deletion through the following methods:

• In-App Option: Navigate to Profile > Settings > Delete Account.
• Email Request: Send an email to support@gharsevasolution.com with the subject "Data Deletion Request". We will process your request and delete all your personal information from our servers within 7 business days.

7. Contact Us